Question 1

Great looking theme. We are using Magento 1.6. Can you tell us if it will work with our store or we should upgrade it in order to use your great theme?

Peter D. · Accepted Answer

I would suggest to upgrade it to recent 1.7 version. But in case you are having problems with it our developers are planning to release 1.6 compatible version within next 1-2 months.

Question 2

We are using Magento 1.3.2.3. Is there any way to install the template on this version? If not, how can I migrate products and database customers to a new version of magento and use your template?

Peter D. · Accepted Answer

Thank you for your interest. Unfortunately it isn't possible to use theme on Magento CE 1.3. But i would suggest to upgrade your Magento store that will also guarantee that you have no security issues and performance issues.

Question 3

In Q/A section, it has been stated that "Argento also comes with 1 month of free support and updates. After that period updates and supports are still available under 20$ per month." and in the pricing plan it is $25 per month. Which on is correct?

Peter D. · Accepted Answer

Sorry it's out mistake. Right now it's 25$ per month.

Question 4

Really love your theme and we are interested to use for one of our new store. So we have 2 questions. The first one is how long will it take to install that theme at our store. Also we are interested to know if it will have and conflicts with your Firecheckout extension? We are looking for responsive checkout layout and were not able to find any yet.

Peter D. · Accepted Answer

We can install it within 24 hours after placing order. Also recent Firechekout version was optimized for mobile devices and will work right out of the box with Argento theme.

Question 5

Argento is compatible with Magento Enterprise v1.12 ?

Peter D. · Accepted Answer

Sorry but this template will not support all EE features right out of the box.

Question 6

What are those 40 SEO improvements? Please list them.

The ones I care the most about are not fixed, so tbh I highly doubt your SEO knowledge.

Peter D. · Accepted Answer

We are working on detailed list of that changes and they will be published soon. Can you tell us what problems you are  referring too?

Question 7

How customizable is the look?  How easy is it to do?  I was looking for something dark.

Peter D. · Accepted Answer

Template was created in order to be easily used as a based for other designs. And that changes can be done easily. But if you want to make completely dark template then it will require more changes to css styles as usual.

Question 8

Is Sidebar Navigation possible?
We have about 900 Categories.
And how the licences is handled.( IP, Domainname ore Code )

Peter D. · Accepted Answer

Yes sure you can add sidebar navigation. You can check more info on Navigation pro that is part of theme at http://templates-master.com/magento-extensions/magento-navigation-pro.html

Also we do handle license via domain name.

Question 9

We have one multistore magento installation. There are around 5 stores under this installation. Each store has a unique domain name. What is the licensing system for this steup?

Peter D. · Accepted Answer

You should simply activate theme at your main store and you will be able to use it under same activation with out any problems. We do limit number of licenses per installation not per domain.

Question 10

This looks like a interesting theme. 

A couple of suggestions / questions: 

RE. FUTURE SUPPORT AND DEVELOPMENT:

1. Will you continue and develop the theme, and and also add new functionality?


RE. CUSTOMER RATINGS:

1. The possibility to add "Was this review helpful" Yes / No.

2. The possibility to sort customer ratings by: 1) Newest, 2) Oldest, 3) Highest rating, 4) Lowest rating, 5) Most helpful, 6) Least helpful. 

3. The possibility to display "Average Rating"

4. The possibility - by choice - to display Customer rating default on the main product site. 

RE. CHECK OUT:

1. Does this theme come with Express check out (is it called Firecheckout?)


RE. ADD THIS INTEGRATION

1. Can I easily add "Add this" sharing - for social network sharing of the product information on the product page?

RE. SPECIAL PRICE OFFER:

1. How do I get the 20 % Easter Sale price?

Thanks.

Peter D. · Accepted Answer

Thank you for your question. Yes we are planning to add new features and designs to that theme.


#1 Rating review features will require creating separate extension and we have such plans already.

#2  Firecheckout isn't part of that theme. 

#3  Add this can be easily installed by our support team for you

#4 Sorry but we don't have Easter sale running on that theme right now.

Question 11

Your template looks really good and I'm thinking to buy. I like the popup window when a customer clicks on 'Add to cart'. Is it possible that you add a quantity box to this so that a custmomer can increase the purchased quantity directly and does not have to go to the shopping cart

Peter D. · Accepted Answer

Thank you for your interest. That pop up window is powered with our Ajax Pro extension. It will be be updated soon so that pop up window will become more user friendly. As for the changes to products quantity we are not sure right now about that.

Question 12

Really love your template but wondering if you have any documentation for it.

Peter D. · Accepted Answer

Thank you for your interst. We have started adding documentation. You can find it at documentation page.

Question 13

This looks like a interesting theme. But you theme page speed grade E!!! Look http://gtmetrix.com/reports/demo.argentotheme.com/2S4afDRb and Page load time: 5.87s

Thought about this: page speed grade B http://gtmetrix.com/reports/demo.cattheme.com/05zhDD53 http://demo.cattheme.com/se105/ 

Or this: page speed grade A http://gtmetrix.com/reports/demo.ultimento.com/vrMIh8E3 http://demo.ultimento.com/

Prices are very similar, but the options are very different. What are your arguments specifically chose you?

Peter D. · Accepted Answer

Thank you for contacting us. We know about that issues. The main reason is that we have very complex layout. In next theme version speed grade will be improved. If you check ultimento theme then you will find that it isn't responsive and that it's cost more then our theme.

Question 14

Interested in your theme but the support cost seems excessive, how about an option for support and/or an option for upgrades? At $25 a month it would cost $300 a year just to get updates to the theme. No time frame included with purchase price, would have thought that something like updates for the first year should be included especially given it is a new theme and will probably have several updates to fix any identified bugs.

Peter D. · Accepted Answer

Thank you for your interest. Unfortunately we can't offer support and updates under different conditions. Our developers are constantly working on that product and adding new features even theme is already have more features and modules then any other template on the market.

Question 15

Looks very nice.  Sadly two deal breakers.

Subscription - I am not going to pay 300 a year and not know what I am going to get for it.  I am happy to pay fair prices for updates as and when they come out, if I need them.  

Speed - It simply has to be faster

Peter D. · Accepted Answer

Thank you for your interest. You can check other rich feature theme pricing for example http://ultimento.com/pricing. You will see that price is reasonable.

With support you will get support from our developers on theme related problems. Also you will get all new designs and extensions that will be included in next releases.

You can check how our theme optimised for speed at http://gtmetrix.com/reports/demo.argentotheme.com/DhXLJQvs

Question 16

Thanks for the reply, granted the speed is better than I thought.

However I don't see how the pricing can compare to the ackage you pointed me to, ultimento.  I would hope to get about two years from a theme, to be safe from bugs with argento I would need to spend $725 over that time, ultimento would be $299, how is Argento a better option?

Peter D. · Accepted Answer

If you want to know why our theme is better then ultimento then answer is simple.
#1 Our template is responsive and works on all devices.
#2 We are offering 14 powerful and popular extension as part of template. And going to add more in next releases.
#3 We are going to add additional unique designs every month or two.
#4 As for the pricing. Our standard license allow to install on 5 domains and Ultimento 4 domains license cost 424$ for first year

Question 17

I am not interested in ultimento....it was you that pointed me to them, and I am certainy not asking you to tell me why Argentois better than it.  Basically I am asking you to justify your subscription sales model, why can you not offer a flat rate with free bug fixes and new features as optional extras?  If I would compare you to anything it would be avalache and I would be interested to hear why in the score of Magento would responsive be better than a full out seperate mobile theme.

Peter D. · Accepted Answer

We have decided to go with monthly support fee because from our experience most part of customers will need different type of help during entire period of using our product. 

Responsive theme minimize development and support cost. You should not create additional mobile or  even separate tablet theme.  But from initial development efforts it's much more complicated.

Question 18

just wanted to know if above installation you help set the payment gateway?

would you offer them customization?

Peter D. · Accepted Answer

Our developers can also help you with such configuration even it's not part of support. Can you let us know what exactly customisation you are interested in?

Question 19

After trying your demo I really like the look and feel of your theme, my only gripe is the pricing, i would never pay a monthly subscription for any theme without knowing what you are actually getting for the outlay, there is no guarantee you will get any thing for months on end, you say our developers are constantly working on upgrades etc!! there is only so much you can add to a template without creating issues with speed etc, the more you add the slower the theme will become..... so i would never purchase anything under a subscription basis, Granted the theme is worth paying a hefty price for, but not the subscription is a no go for me,so i will not be purchasing the theme, no matter how good it is or how good you say your support is... i would be willing to pay $500 maybe more for the theme, but again i would not buy a monthly subscription, you may want to rethink your strategy as you are loosing customers by the day what i can see, there is already discussion about your subscription popping up everywhere.

Peter D. · Accepted Answer

Thank you for your interest. Frankly speaking it's quite difficult to understand why you afraid of subscription price. We made it really clear and open for our customers. You pay subscription for product updates and support. If you will stop paying subscription then you still can use our theme and your store will not be blocked.

So if you want to pay 500$ for theme then it means that you will get theme and support for 1.5 years.

We are also going to release new designs every 1-2 months so that will also increase value of our theme and will make subscription more reasonable.

But the main reason is that you can cancel subscription and still use our theme. You will not be just eligible for free support and updates.

P.S. New Argento design will be available within next 1-2 days.

Question 20

I just got the announcement that Argento 1.2.0 was released.  I uploaded the files to their correct locations on the server, but the Module section heading shows "Install or Reinstall TM_ArgentoArgento 1.1.2 (Data version 1.1.2)".

I ran the update, cleared all cache,logged out, etc.

Any ideas how to update to 1.2.0, am I missing a step?

Peter D. · Accepted Answer

You should not select installation but just click run and theme data will be upgraded. You can contact our support in case you have problem with that.

Magento responsive template with fluid layout right out of the box

iOS, Android, Windows Mobile ready

Magento responsive theme built with SEO in mind

Optimised for speed

Free installation services

Improved layouts for better conversion

Powered with 18 most popular extensions

Great support guaranteed